You can use PayPal, Stripe, and credit cards. Diatitis at this time does not support direct bank transfers.

A digital reciept will be sent to you on your registered email. 

 Diatitis connects freelancers in Africa with clients seeking their services, specifically targeting Africans in diaspora who need work on the continent.

The market place works by allowing freelancers to create profiles and showcase their skills and services. Clients can then browse through these profiles and hire freelancers for their projects. The platform also handles payments and provides dispute resolution services ensuring a secure and seamless transaction process.

The marketplace is specifically designed for freelancers from Africa. Clients from all over the world can hire these freelancers for any work they need in Africa.

Diatitis offers a wide range of services, including graphic design, web development, writing and translation, virtual assistance, digital marketing, and video/audio production etc.Moreover, you can see all of the services we provide on our services page.

Yes, the marketplace is specifically designed for African freelancers. However, clients from any part of the world can use the platform to hire these freelancers for their projects based in Africa.

Freelancers gain access to a broad network of potential clients from around the world, projects centered in Africa, and a platform to highlight their unique skills and expertise as African professionals.

Clients gain access to a diverse talent pool of freelancers with deep understanding of the African market and cultural norms, offering high-quality work at competitive prices.

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A service fee is applied to all purchases on Diatitis. For orders up to $40, a flat fee of $1.50 is added. For orders over $40, the fee is 3%. For example, if you purchase a service for $10, your total will be $11.50. For a $50 service, you’ll pay $51.50.

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Yes, sellers are charged a 15% service fee on each transaction. For example, if a seller completes a $100 job, they will receive $85 after Diatitis’s fee is deducted.

Withdrawal fees vary depending on the payment method. For instance, PayPal may charge a fee for transactions. Fees for methods like bank transfers or mobile money (MTN, Orange Money) may differ. Check Diatitis’s payment processing guidelines for the latest details.

If you cancel an order within 24h, the service fee is typically refundable. However, make sure to check Diatitis’s refund policy for any specific conditions regarding cancellations and refunds.

Some payment methods may have additional fees imposed by the payment provider  itself (like PayPal or credit card companies). Diatitis does not control these fees, so it’s advisable to review the terms of service from your chosen payment provider for more details.

The service fees can affect the final price a buyer pays and how much a seller actually receives. Sellers may consider these fees when pricing their services, and buyers should account for service fees when budgeting for projects.

Yes, sellers are allowed to set their own prices for services. Many sellers increase their rates slightly to account for the Diatitis service fee so they can earn their desired income after the fee is deducted.

No, there is no fee for creating or listing a service on Diatitis. Sellers can freely create multiple services in their chosen categories without any upfront costs.

The marketplace has a rating and review system where clients leave their feedback  on the freelancers after they have worked with them. This helps maintain a high standard of work ,ensures transparency for the clients, and accountability among freelancers.

Yes, clients and freelancers can communicate through the platform’s native messaging system. This allows for smooth communication and collaboration on projects.

Prices on Diatitis  vary greatly depending on the complexity and expertise required for the service. Services can go up to thousands of dollars depending on the package and freelancer’s experience.

Yes, you can cancel your Diatitis order, but the process and consequences depend on the status of the order.

To cancel an active order, go to ‘My Orders’ and click on the ‘Cancel Order’ button. From there, you can provide a reason for cancellation of your order and submit your request.

If you cancel an order before the seller has started working on it, you can request a full refund. If the seller has already started working, you may not be eligible for a full refund.

If you cancel an order after the seller has completed it, you will not be eligible for a refund. The seller may choose to deliver the completed work to you or keep it for themselves.

No, you cannot cancel an order that is in dispute. You must wait for the dispute to be resolved before you can cancel the order.

Cancelling orders frequently or without valid reasons can affect your buyer rating on Diatits. Excessive cancellations may result in restrictions or suspension of your account.

Not directly. Diatitis doesn’t currently support direct bank transfers. You can use a credit/debit card linked to your bank account, or use PayPal as a middleman.

Yes, Diatitis uses industry-standard security measures to protect your payment information.  also use encryption technology and are PCI DSS compliant, so your data is secure.

No, currently, you can only use one payment method per order.

Diatitis primarily uses US Dollars (USD) for payments. However, you can choose to pay in other currencies, but they will be automatically converted to USD at the current exchange rate.

No, Diatitis does not accept cryptocurrency payments at the moment.

You can add a payment method by going to your ‘Account Settings’ and selecting ‘Payment Methods’.